Booking engine
Every way a guest gets a time, a space, or a ticket, as one pipeline: offer, hold, pay, check in, release. You change the steps; modules add their own.
Product
One core. The modules you run.
Bookings, payments, the guest app, the staff app, and the HQ. Add the modules you run.
The core
Everything a site needs to take a booking and get paid.
Payment engine
Single payments on your own Stripe account. Every charge is recorded once, written to a ledger, and reconciled with Stripe.
Guest app
Guests open it from a QR on site or a text link, in the browser. No download, no password. A site can also have its own iPhone app.
Staff app
One app for every station, on each paired iPad or on the web. One job per iPad: host, door, POS, runner, kitchen, Expo, or kiosk. Managers get Today and Approvals; the day closes itself.
Sede HQ
Where owners and managers set up the site: offers and prices, devices, team and roles, money and reports.
Insights
Sales, orders, visits, and wait times across every site, by trading day.
Module highlights
Watch the flows.
Each category plays its flows on a loop, on the real screens. Pause any time.
Core
Two engines do the work.
- Booking engine
- Payment engine
- Network
3 flows · 6 real screens
01 · Sell
Take the money wherever the guest is.
- POS
- Online ordering
- Kitchen display
2 flows · 7 real screens
02 · Floor and bookings
Hand out spaces, times, and tickets.
- Floor & line
- Bookings
- Events
4 flows · 14 real screens
03 · Guests
Keep them safe, and keep them coming back.
- Waivers · coming soon
- Memberships
- Loyalty
3 flows · 7 real screens
04 · HQ
Every site, one HQ.
- Site management
- People and roles
- Devices
- Franchise management
- Insights
- White-label experience
6 flows · 17 real screens
05 · Connect
Hardware, data, and the software you already run.
- Hardware
- Data
- Third-party software
3 flows · 5 real screens
Insights
Know every guest. See every visit.
Every guest has a profile, and every visit adds to it. The HQ turns those visits into the numbers that matter.
Guest profile
Dana EllisVisit 6 · last Oct 3
Last visit
- BookedBarn 2 for 7:00 PM
- PaidIn full, on your Stripe
- Checked inOn arrival
- OrderedFrom the bay
- RatedHow was it?
The guest journey · last 30 days
- Started640
- Held412
- Paid398
- Checked in381
62%Started to paid640 to 398 barn bookings
96%Showed up17 no-shows
$612Spend per bookingBooking and orders
27%Came backWithin 30 days
Example data from Eastside. Real Sede screens show the same numbers in the HQ.
Modules
Turn on what you run.
Every module turns on or off for each site.
Sell
Take the money wherever the guest is.
| Module | What it does · settings in Sede HQ |
|---|---|
| POS | Any iPad is a POS. It sells items, passes, and memberships, and keeps selling when the internet drops.
|
| Online ordering | Guests scan the QR, order, and pay once. Each station gets its own ticket.
|
| Kitchen display | Tickets route by station. Bump, mark ready, and hand off at Expo.
|
Floor and bookings
Hand out spaces, times, and tickets.
| Module | What it does · settings in Sede HQ |
|---|---|
| Floor & line | Guests join the line by QR. The line offers the next open space to the next party that fits.
|
| Bookings | Guests pick a space or a coach and a time, pay, and change or cancel by link. Lessons included.
|
| Events | Guests buy and transfer tickets. The door scans them in and lets standby in.
|
Guests
Keep them safe, and keep them coming back.
| Module | What it does · settings in Sede HQ |
|---|---|
| Waivers | Coming soon. Every adult signs; a guardian signs for each minor.
|
| Memberships | Guests join, change card, or cancel by link. The POS can text a join link.
|
| Loyalty | Guests earn points and spend rewards. The POS applies points.
|
Connect
Hardware, data, and the software you already run, or have us build it.
| Module | What it does · settings in Sede HQ |
|---|---|
| Hardware | Stripe card readers, Epson receipt and kitchen printers, cash drawers, and Select Pi ball dispensers. Each pairs in Devices and shows its status.
|
| Data | Data sync: sales, visits, and bookings sync to your Snowflake account.
|
| Third-party software | Stripe for payments and tax, texting for guests, and Google or Microsoft sign-in for your team.
|
| Custom modules | We build what you need on the same core. See Built for your site, below. |
Offline
The site keeps running.
Selling can’t stop when the internet does.
Cash keeps working
Cash sales and the cash drawer save on the iPad.
Cards keep working
The card reader has its own offline mode.
Everything sends in order
When the network is back, the iPad sends what it saved, in order. QR pay, online checkout, and refunds wait for the network.
On requestOffline hardware strategies to suit your needs
- A backup connectionA failover line, like a cellular router, so the site stays online when the main line drops.
- Spare hardware on standbyExtra readers and iPads paired and ready to swap in.
- Network designA Sede operator plans your site network with you, station by station.
- A plan per siteEach site gets the offline setup that suits how it runs.
Custom modules
Run something we don’t ship yet? We build it as a module on the same core, with the booking engine, payments, roles, and audit trail already in place.
Third-party integrations
We connect Sede to the software and equipment your site already runs: by API, or through hardware protocols and IoT when needed. No double entry.
FAQ
Questions sites ask.
What is a site?
Anywhere guests book, line up, play, order, or pay: a range, a track, a court, a festival, an event space.
What hardware do we need?
iPads, a Stripe card reader, and network printers if you want them. No hub to install.
Who holds the money?
You do. Payments go to your own Stripe account, reconciled with Stripe.
Can guests see our brand?
Yes. Your logo and colors on every guest screen.
We run more than one site.
Every site sits under one account and reports to one HQ.
How do we get started?
Book a demo, choose your level of engagement, and run a live test sale before you open. See How it works.